Effective Date: 08/30/24
1. Introduction
Welcome to Building The Bluegrass. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your information.
2. Information We Collect
We may collect personal information that you provide directly to us, as well as information automatically collected through your interactions with our services.
a. Information You Provide:
- Contact Information: Name, email address, phone number, and mailing address.
- Project Details: Information related to your real estate, construction, landscape, or design projects.
- Payment Information: Credit card details, billing information, and payment history.
- Communication Records: Emails, messages, or other correspondence with our team.
b. Information Automatically Collected:
- Usage Data: Information about your interaction with our website, such as IP address, browser type, operating system, and pages visited.
- Cookies: We use cookies to enhance your experience on our website, track usage patterns, and improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and manage our real estate, construction, landscape, and design services.
- Customer Support: To respond to your inquiries, provide customer service, and manage communications.
- Project Management: To manage and execute projects effectively, including coordinating with contractors, suppliers, and other stakeholders.
- Billing and Payments: To process payments and manage billing.
- Marketing and Communications: To send you promotional materials, updates, and offers related to our services, subject to your preferences.
- Website Improvement: To analyze and improve our website’s performance and user experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our services, including:
- Contractors and Service Providers: To fulfill project requirements.
- Payment Processors: To process payments securely.
- Legal Obligations: If required by law, we may disclose your information to government authorities or law enforcement.
SMS opt-in or phone numbers for the purpose of SMS are not being shared
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise these rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. The date of the most recent update will be indicated at the top of the policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Building The Bluegrass3320 Clay Mills Rd
Lexington, KY 40503
[email protected]
(859) 201-2101
